Your call center is not just your appointment setters;
they’re your front line and the first interaction that
your customers have with your business. Most ignore this opportunity but you’ll learn how to leverage the power of the phone!
TAP INTO PROVEN CALL CENTER STRATEGIES
Find out the call center secrets that one service
company used to help them grow to over $30 million a year. You’ll get their systems, scripts, strategies, and secrets to turn your call center into a profit center.
CREATE NEW OPPORTUNITIES
Are your call center employees order-takers or do
they grow your business? Find out how you can change the strategy of your call center to turn them
from mere order-takers into a skilled team that generates sales for you.
MASTER YOUR CALL CENTER FOR MASSIVE GROWTH
You’ll learn the basics that you should do right now to
transform your call center but you’ll also discover the
secrets to truly master the call center opportunity to
massively grow your company.
CHECK OUT WHAT GOES ON AT A PHONE WARRIOR EVENT
WHAT YOU'LL LEARN AT THE NEXT PHONE WARRIOR EVENT
The phone rings… your CSR answers. What happens next could WIN or LOSE hundreds of thousands of dollars for your company. Most service business owners just put “any warm body” on the phone and hope they don’t screw up too badly. But when you put highly-trained CSRs on the phone, they can turn every call into a moneymaking opportunity.
Most service business owners just think of their inbound CSRs as a customer convenience to answer questions and hopefully book a call. But we’ll show your CSRs the surprising opportunities they have to grow YOUR company with powerful
words and rapport-building.
Your CSRs will get in-depth training into what to say, when to say it, how to say it, and when to not say anything at all—the four critical points of every inbound call (yet most CSRs only ever learn what to say, and almost never the other points).
Imagine how empowered your team will be when they sit down at the phones after CEO Warrior training and have a full workbook of scripts, flow-charts, problem-solving tools, and selling tools. They’ll be begging to prove to you how their finely-honed skills can close more customers over the phone. They will become call-booking, sales making, referral-generating MACHINES… and you may regret not having them trained like this sooner.
You’ll be SHOCKED at the untapped opportunities that your CSRs will uncover on the phone—from new work to upsell possibilities, and even some powerful secret strategies to get referrals and social media reviews! (At Gold Medal, one of our
CSRs sold memberships like a rockstar and made a lot of money from it; we’ll share exactly what they said and did)
GUARANTEE: You will receive back ten times the value of your training course investment within 90 days. If you do not receive at least ten times the investment within 90 days, you can send your team member back to the next course for free.
DISCLAIMER: Guarantee covers the investment of the training course only. Does not cover travel expenses including airfare or hotel. The same team member must attend the same training; no substitutions.
What Are You Waiting For?
This 3-day event will reveal exactly how to create a call center that becomes a profit center.